Privacy Policy
Privacy is the essence of our product. Below is an honest, detailed account of what data we process — and what, on principle, we do not.
Effective date: July 2, 2026. Data controller: Untraced Solutions LLC, 30 N Gould St, Ste N, Sheridan, WY 82801, USA. Questions: [email protected].
1. Our principle
We build the Service on the principle of data minimization: we collect only what is truly necessary to run the subscription, and we design the infrastructure so as not to keep logs of your network activity.
2. What we do NOT collect
- logs of visited sites, DNS queries and browsing history;
- the VPN IP addresses assigned to you or connection timestamps tied to your identity;
- the volume and content of your traffic;
- an e-mail address or name — they are not required to sign up.
3. What we process
Account data
A randomly generated account number and the subscription expiry date. The number is not linked to your identity.
Payment data
Card payments are handled by third-party payment providers; we do not store full card data. For private payments, cryptocurrency is available. We keep minimal records of the fact of payment, necessary for accounting and fraud prevention.
Server operational data
To keep the network running, we may process aggregated, non-personal load statistics (for example, total server load). This data cannot identify an individual user.
4. Legal bases and purposes
We process the above data to provide the Service, process payments, prevent abuse and comply with applicable legal obligations.
5. Sharing with third parties
We do not sell or rent your data. A limited set of data is shared only with providers without whom the Service cannot function (payment providers, server infrastructure providers), and only to the extent necessary to deliver their services.
6. Government requests
We may disclose information only when there is a legally binding requirement. Since we keep no activity logs, the amount of data that can physically be provided is minimal.
7. Data retention
Account data is stored while the subscription is active and for a reasonable period afterwards for accounting purposes. Data that is not collected cannot be stored or disclosed.
8. Your rights
Depending on your jurisdiction, you may have the right to access, correct or delete data. To exercise these rights, write to [email protected].
9. Cookies
The site uses the minimum of technical cookies required for it to work. We do not use third-party advertising trackers.
10. Changes to the policy
The current version is always published on this page with its effective date.
11. Contact
Untraced Solutions LLC, 30 N Gould St, Ste N, Sheridan, WY 82801, USA. E-mail: [email protected].