Frequently asked questions
Didn’t find an answer? Write to us — [email protected]
Account
No. On first launch the app creates a random account number — use it to log in. No e-mail, no personal data.
Since we store no personal data, the number cannot be recovered. Save it somewhere safe — for example, in a password manager.
Payment and subscription
Cryptocurrency (BTC, XMR, USDT), bank card and vouchers. For maximum privacy, use crypto.
Yes, within 30 days for card payments. For crypto and cash, refunds are limited due to anti-money-laundering laws.
No. You simply add time to your account whenever you want. No hidden auto-charges.
Devices and privacy
Up to 5 devices on the Monthly and Yearly plans, and up to 10 on the 3-year plan.
The service is designed not to keep logs of your activity or connection history. Accounts are created without e-mail or personal data — we process only what is necessary to run the subscription.
Shared. One IP address is used by many users at once — a standard practice that improves privacy and uses address space more efficiently.